Terms and Conditions

These Terms and Conditions govern your use of our website and the products and services offered through it. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before using our website.

  1. Acceptance of Terms By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any of these terms, please do not use our website.

  2. Use of the Website a. You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website. b. You are solely responsible for maintaining the confidentiality of your account and password and for any activities or actions taken under your account. c. You agree to use our website and its content for lawful purposes only and not for any illegal or unauthorized activities.

  3. Product Information a. Our website provides information about protein supplements, their ingredients, and their potential benefits. However, we do not guarantee the accuracy, completeness, or reliability of any information on our website. b. The information on our website is not intended to substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional before starting any dietary supplement regimen.

  4. Product Orders and Payment a. When you place an order through our website, you are making an offer to purchase the product(s) at the stated price. We reserve the right to accept or reject your order at our discretion. b. Prices displayed on our website are subject to change without prior notice. c. Payment must be made in full at the time of ordering. We accept various forms of payment as indicated on our website.

  5. Shipping and Returns a. We strive to process and ship orders promptly, but we do not guarantee specific delivery dates or times. b. Shipping costs and delivery times may vary depending on your location and the shipping method selected. c. For returns, please refer to our separate Returns Policy, available on our website.

  6. Intellectual Property a. All content on our website, including text, images, logos, trademarks, and videos, is the property of Genesis Wellness Sdn Bhd or its licensors and is protected by applicable intellectual property laws. b. You may not use, reproduce, distribute, modify, or create derivative works of our website content without our prior written consent.

  7. Limitation of Liability a. We strive to provide accurate and reliable information, but we do not guarantee that our website will be error-free, uninterrupted, or free of viruses or other harmful components. b. In no event shall Genesis Wellness Sdn Bhd be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or the products purchased through it.

  8. Governing Law and Jurisdiction. These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Kuala Lumpur.